Broadband and home phone guide

Best phone and broadband deals in the UK

Choose a bundle by call use, digital-voice requirements and total contract cost—not by an “included line” headline.

Last researched and reviewed: 1 August 2026 · By the BroadbandPicker editorial team

The quick answer

A phone-and-broadband bundle makes sense when the household still uses a home number, needs inclusive calls or values one provider for both services. Most new fixed voice services now work digitally through the router, so ask what happens during a power cut and whether existing alarms or telecare equipment are compatible.

Choose the right phone bundle

Household needPlan featureCheck carefully
Rare callsPay-as-you-go callsConnection fee and per-minute charge
Frequent UK callsAnytime or evening/weekend allowanceExcluded numbers and fair-use terms
Vulnerable user or telecareProvider support and resilience solutionPower-cut operation and device compatibility
International callsCountry-specific add-onMobile destinations and call setup fees

Digital Voice changes the home phone

The UK is moving from traditional analogue lines to internet-based voice. The phone normally connects to the broadband router, which means it may not work during a power cut unless a resilience solution is provided. Tell the provider about telecare, alarms or accessibility needs before switching.

Compare the whole contract

Add monthly broadband, call-plan cost, setup, delivery and scheduled increases across the minimum term. Check the out-of-contract price and whether calls to mobiles or premium numbers are excluded.

When broadband without a phone is better

If nobody uses a landline, a broadband-only service may be simpler. However, some networks describe a package as broadband-only even though a digital voice capability or line component exists behind the scenes. Compare the final price, not the product label.

Check options for your address

Broadband availability, prices and speeds vary by postcode. Compare the live choices before deciding.

Compare broadband options

Frequently asked questions

Can I keep my home phone number?

Usually, if you request number porting during the order. Do not cancel the old service first, because that can put the number at risk.

Will a digital landline work in a power cut?

Normally not without backup power or another resilience solution. Discuss vulnerable-user needs with the provider.

Is line rental still charged?

The underlying connection cost may be bundled into one broadband price rather than shown as a separate line-rental item.

Sources and methodology

We use official provider pages and primary UK regulatory or government sources. We do not copy competitor rankings. Provider claims are treated as claims and availability-dependent details are not presented as universal facts.

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