Provider reviews
UK Broadband Provider Reviews
We've reviewed every major UK broadband provider to help you choose the right one. Sorted by customer rating.
Provider review dataset reviewed 21 June 2026·Prices verified 21 June 2026·Reviewed by BroadbandPicker editorial team
Some provider review pages and deal links may earn us a commission. This does not affect our editorial independence.
Connect Fibre Broadband
From £25.00/mo
Up to 2000 Mbps
Covers 1% of UK homes
- Builds its own symmetrical full-fibre network across small towns and villages in the Midlands, the East of England and parts of South Yorkshire
- Every residential tier is symmetrical, from 250 Mbps up to 2,000 Mbps upload and download, with a TP-Link Wi-Fi 7 router included as standard
Gigaclear Broadband
From £19.00/mo
Up to 900 Mbps
Covers 2% of UK homes
- Full fibre built for selected rural communities across more than 26 English counties
- Symmetrical average download and upload speeds from 300 Mbps to 900 Mbps
Community Fibre Broadband
From £12.50/mo
Up to 3000 Mbps
Covers 6% of UK homes
- One of the highest Trustpilot scores of any UK ISP, around 4.7 out of 5 from roughly 91,000 reviews
- A fixed £2 a month annual price rise cap, disclosed in pounds and pence rather than tied to inflation
National Broadband Broadband
From £34.99/mo
Up to 60 Mbps
Covers 80% of UK homes
- A 5G fixed-wireless alternative for addresses fibre has not reached, no engineer visit or landline required
- Works across all four UK mobile networks, picking whichever gives the strongest signal at the address
Zzoomm Broadband
From £20.00/mo
Up to 2300 Mbps
Covers 2% of UK homes
- Merged with FullFibre in February 2026, taking its own full-fibre network to around 600,000 premises across roughly 110 English market towns
- Every plan is symmetrical, from 200 Mbps up to 2,300 Mbps upload and download
Highland Broadband Broadband
From £29.99/mo
Up to 5000 Mbps
Covers 1% of UK homes
- Building its own full-fibre network across rural Scotland, backed by a £50 million investment confirmed in August 2025
- Every plan is symmetrical, from 150 Mbps up to 5,000 Mbps upload and download
YouFibre Broadband
From £20.00/mo
Up to 8000 Mbps
Covers 10% of UK homes
- Genuinely symmetrical upload and download speeds on every tier, up to 8 Gbps
- No mid-contract price rises on any deal, fixed or rolling
Cuckoo Broadband
From £29.95/mo
Up to 945 Mbps
Covers 94% of UK homes
- Current Cuckoo services are operated by Onestream under the Cuckoo brand
- Published range includes part-fibre and full-fibre packages up to 945 Mbps
Hyperoptic Broadband
From £21.50/mo
Up to 1000 Mbps
Covers 8% of UK homes
- One of the highest Trustpilot scores of any UK ISP, from more than 52,000 reviews
- Fully symmetrical speeds on every tier except the cheapest entry-level plan
Pine Media Broadband
From £22.00/mo
Up to 2000 Mbps
Covers 1% of UK homes
- A hyperlocal full-fibre provider building and operating its own network across Sheffield only
- Every plan is symmetrical on its own GIG network, from 100 Mbps up to 2,000 Mbps
Toob Broadband
From £19.50/mo
Up to 900 Mbps
Covers 1% of UK homes
- Symmetrical full-fibre from £19.50 a month, with no mid-contract price rises
- Coverage has expanded well beyond Southampton, to around 290,000 premises across 29 towns and cities
Zen Internet Broadband
From £30.00/mo
Up to 2300 Mbps
Covers 75% of UK homes
- A free static IP address included on every plan, usually a paid extra elsewhere
- A Contract Price Promise: no mid-contract price rise for the length of the term
Trooli Broadband
From £19.99/mo
Up to 2000 Mbps
Covers 1% of UK homes
- Builds and operates its own full-fibre network across parts of South East England and Scotland
- Over 400,000 homes and businesses passed, with an ambition to reach around 500,000
Onestream Broadband
From £18.50/mo
Up to 871 Mbps
Covers 94% of UK homes
- Entry-level Onestream broadband advertised from £18.50 a month when checked
- Part-fibre and full-fibre packages, with advertised downloads up to 871 Mbps
BT Broadband
From £23.99/mo
Up to 900 Mbps
Covers 98% of UK homes
- The UK's widest broadband network, reaching around 98% of homes via Openreach
- A flat £4 a month price rise every March, disclosed upfront, on every current package
giffgaff Broadband
From £25.00/mo
Up to 900 Mbps
Covers 60% of UK homes
- Launched broadband in September 2025, its first product beyond mobile
- Runs on Nexfibre, the Virgin Media O2 full-fibre network, not Openreach or its own infrastructure
Sky Broadband
From £23.00/mo
Up to 900 Mbps
Covers 95% of UK homes
- One of the best Ofcom complaints records of any major provider, 5 per 100,000 customers in Q4 2025
- A flat £3 a month price rise from April 2026, its first year using pounds and pence instead of a percentage
Plusnet Broadband
From £21.99/mo
Up to 900 Mbps
Covers 96% of UK homes
- Ofcom's Q1 2026 report ranked Plusnet the best of any major UK broadband provider for complaints
- A low Trustpilot score sits alongside genuinely strong regulatory complaints evidence, a gap worth understanding
TalkTalk Broadband
From £25.00/mo
Up to 900 Mbps
Covers 96% of UK homes
- One of the cheapest big-name full-fibre ranges in the UK, from £25 a month
- Full Fibre 900 is TalkTalk's fastest package, with unlimited data and no traffic management on every tier
Virgin Media Broadband
From £33.00/mo
Up to 1130 Mbps
Covers 52% of UK homes
- The UK's fastest widely-available speeds, on its own cable network rather than Openreach
- A flat price rise on new contracts, replacing the older inflation-linked rise entirely by April 2026
EE Broadband
From £22.99/mo
Up to 900 Mbps
Covers 97% of UK homes
- Automatic 4G or 5G mobile backup keeps the connection running if the fixed line drops
- Named National Broadband Provider of the Year at the 2026 Uswitch Telecoms Awards for speed and reliability
Vodafone Broadband
From £25.00/mo
Up to 910 Mbps
Covers 94% of UK homes
- Vodafone Xtra bundles an Apple TV 4K device and three months of Apple TV with eligible plans
- Ofcom's Q1 2026 report named Vodafone the second most complained-about broadband provider in the UK
NOW Broadband Broadband
From £23.00/mo
Up to 300 Mbps
Covers 95% of UK homes
- Owned by Sky, running on the same Openreach network, but a noticeably weaker customer service record than its parent brand
- No longer a budget or flexible-contract option: every current package is a standard 24-month term from £23 a month
Brsk Broadband
Historic range from £24.99/mo
Up to 2000 Mbps
Covers 10% of UK homes
- Brsk is now part of YouFibre, so new availability and orders are handled through YouFibre
- Legacy BetterNet plans used full fibre with matching upload and download speeds
Shell Energy Broadband
Historic range from £19.99/mo
Up to 944 Mbps
Covers 0% of UK homes
- Shell Energy Broadband closed to new customers and its broadband accounts moved to TalkTalk in 2024
- Former packages used Openreach ADSL, part-fibre and full-fibre lines with average downloads up to 944 Mbps
Editorial and Source Notes
This provider hub groups the same editorial review dataset used across BroadbandPicker's comparison and deals pages. Each provider card links through to a dedicated review with more specific source notes and commercial context.
- BroadbandPicker review methodology
Explains how we weigh price, speed, coverage, customer sentiment, and household fit across provider reviews.
- BroadbandPicker editorial policy
Sets out our editorial independence, corrections process, and how affiliate relationships are handled.
- BroadbandPicker comparison table
Shows how the same provider dataset is normalised for side-by-side commercial comparison across major UK ISPs.
Choose a provider or compare networks
Use these focused pages when you are deciding between a local full-fibre network, a national provider or a direct head-to-head.
Not sure which provider to choose?
Use our comparison tool to see all providers side by side, or enter your postcode to see which providers serve your area.