Toob Broadband Review

toob's range runs three symmetrical tiers: Home 150 at around £19.50 a month on an 18-month contract, and higher tiers up to Home 900 at around £25 a month. Every plan includes a Linksys Pinnacle WiFi 7 router at no extra cost, hardware ahead of what most national providers include as standard.

toob states its published range carries no mid-contract price rise, a genuine point of difference from BT, EE, Vodafone and Plusnet, all of which now apply a flat annual increase following Ofcom's ban on inflation-linked rise terms. Confirm the current live price and contract length for the specific address at checkout, since promotions vary.

No setup fee applies across the range, removing one of the more variable upfront costs seen with some full-fibre altnets.

toob began building in Southampton and has since expanded considerably. Its network now reaches around 290,000 premises across 29 towns and cities spanning Hampshire, Dorset, Surrey, Sussex and Berkshire, including Southampton, Eastleigh, Fareham, Gosport, Aldershot, Fleet, Farnborough, Camberley and Woking.

This is a meaningfully broader footprint than toob's original Southampton-only positioning, though it remains a small, regional network compared with the roughly 28 million homes in the UK. A town appearing on toob's coverage list does not guarantee a specific street is ready to order.

Anyone outside this South East England footprint should not expect toob to be available at all. Its own postcode checker is the only reliable way to confirm a specific address, rather than assuming coverage from a town or county name.

Every toob tier is symmetrical, meaning upload matches download exactly, from 150 Mbps up to 900 Mbps. This is a genuine advantage over a typical part-fibre connection at a comparable price, useful for cloud backups, large file transfers and video calls where several household members are on camera at once.

The entry 150 Mbps tier comfortably covers everyday streaming, browsing and video calls for most households. The top 900 Mbps tier mainly benefits larger households running multiple demanding activities simultaneously, or anyone who specifically wants the fastest available speed regardless of typical daily use.

The included WiFi 7 router is genuinely ahead of the WiFi 5 or WiFi 6 hardware still standard with several larger national providers, which can matter for a household with many simultaneous connected devices.

toob offers 18 and 24-month contracts, with no shorter or rolling monthly option currently published. The no-mid-contract-rise policy applies across the range, disclosed upfront rather than added later, matching the approach used by several other full-fibre altnets covered on this site, including Zzoomm and Community Fibre.

Over the length of an 18 or 24-month contract, this can be worth more than it first appears against a rival with a flat annual increase of £3 to £4 a month, since toob's price should hold for the entire term rather than stepping up partway through.

As with any fixed-term contract, confirm the early-termination charge before switching, particularly given toob's regional footprint means a house move could easily land outside its coverage area.

Because toob builds and operates its own network rather than reselling Openreach, installation involves connecting the property to toob's own fibre, typically requiring a scheduled engineer visit rather than a same-day activation.

A switch from an Openreach-based provider, such as BT, Sky, TalkTalk or Plusnet, to toob will not use Ofcom's One Touch Switch process, since toob runs its own separate infrastructure. Keep the existing connection running until the new toob line is confirmed working.

Renters in toob's coverage area should check landlord permission for any external cabling before booking an installation, the same consideration that applies to any altnet building its own physical network into a property.

toob's Trustpilot profile showed a rating around 4.5 out of 5 from over 7,000 reviews at the point of this check, a strong and consistent score for a still-growing regional altnet. Reviewers commonly cite the symmetrical speeds, the no-mid-contract-rise policy and UK-based customer support as specific positives.

Given the review base is smaller than the largest national providers or longer-established altnets like Hyperoptic, each individual review carries somewhat more statistical weight; the overall pattern is genuinely positive, but represents a shorter track record than a decade-plus provider.

As toob's coverage continues to expand into new towns, keeping an eye on whether review sentiment holds steady across newer build areas, not just its original Southampton base, is a reasonable thing to check before ordering in a more recently added location.

Where it is available, toob is a genuinely strong option: symmetrical full fibre from £19.50 a month, no scheduled price rise, a WiFi 7 router included free, and a consistently positive review record from a meaningful sample size.

It remains a regional network, not a national one, and its expansion beyond Southampton into Hampshire, Dorset, Surrey, Sussex and Berkshire, while real, still covers a small fraction of UK addresses overall.

Our take: worth strong consideration for anyone in toob's South East England footprint, particularly given the combination of low price, no rise policy and modern router hardware; check the specific address first, since coverage remains the deciding factor.