Can I get both toob and giffgaff at my address?

Possibly, though it depends entirely on two separate network build programmes: toob's own fibre network across specific South East England towns, and Nexfibre's wholesale build, which giffgaff resells. Check both providers' own coverage checkers individually rather than assuming one implies the other.

Is toob or giffgaff cheaper?

toob's standard entry price, £19.50 a month for 150 Mbps symmetrical, is lower than giffgaff's standard £25 a month for 200 Mbps symmetrical, though giffgaff has run a promotional rate as low as £5 a month for an initial period. Compare the live current offer for the specific address before deciding on price alone.

Which has a longer track record, toob or giffgaff?

toob has been trading longer as a broadband provider, with an established, broadband-specific Trustpilot record. giffgaff's mobile business is long-established, but its broadband product launched in September 2025, so broadband-specific service evidence is still limited.

Do toob and giffgaff raise their prices mid-contract?

Neither currently applies a scheduled mid-contract price rise on its core range, a genuine point of difference from national providers such as BT, EE, Vodafone and Plusnet, which now apply a flat annual increase under Ofcom's current rules.

Head-to-head

toob vs giffgaff: Two Challenger Broadband Brands With No Price Rise

toob and giffgaff are both newer, challenger-positioned broadband brands with a no-mid-contract-price-rise promise, but they could hardly be more different underneath: toob builds its own regional full-fibre network in South East England, while giffgaff resells the Nexfibre network built through Virgin Media O2.

Check full fibre at your address Test your speed

The quick answer

Updated 24 August 2026·Reviewed by BroadbandPicker editorial team

Quick Verdict

Neither is a universal default; they solve different problems. toob suits a South East England address within its specific, if expanding, footprint. giffgaff suits anyone wanting maximum contract flexibility, given its unusual 1-month rolling option, wherever Nexfibre has actually built.

Toob vs giffgaff: customer-review evidence

These signals are shown separately because they measure different things. Ofcom complaints record serious escalations, surveys measure experiences across a sample, and public reviews reflect self-selecting recent sentiment. We never combine them into an invented trust score.

Toob

Public reviews

4.5 out of 5

Checked 2026-08-23

A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.

Trustpilot profile used in this review

giffgaff

Public reviews

3.9 out of 5

Checked 2026-08-23

A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.

Trustpilot profile used in this review

Missing a metric does not mean a provider performed badly. Some providers are below Ofcom’s reporting threshold or were not named in a comparable survey. Read our evidence dashboard and review methodology.

Toob

Best value

Best for: Specific towns across Hampshire, Dorset, Surrey, Sussex and Berkshire

From

£19.50/mo

Max speed

900 Mbps

Coverage

Trustpilot

4.5/5

Symmetrical full-fibre from £19.50 a month, with no mid-contract price rises
Coverage has expanded well beyond Southampton, to around 290,000 premises across 29 towns and cities
A Linksys Pinnacle WiFi 7 router included as standard on every plan

Get Deal →Read Toob review

giffgaff

Best for: Any address Nexfibre has built to, with a genuine month-to-month option

From

£25.00/mo

Max speed

900 Mbps

Coverage

60%

Trustpilot

3.9/5

Launched broadband in September 2025, its first product beyond mobile
Runs on Nexfibre, the Virgin Media O2 full-fibre network, not Openreach or its own infrastructure
Every plan is symmetrical, with no mid-contract price rise on the current range

Get Deal →Read giffgaff review

At-a-Glance Comparison

Metric	Toob	giffgaff
From price	£19.50/mo	£25.00/mo
Max speed	900 Mbps	900 Mbps
Setup fee	Free	Free
Typical contract	18 months	1 months
Coverage	1% of UK homes	60% of UK homes
Trustpilot	4.5/5	3.9/5

Pros and Cons

Toob

Genuinely low entry price for symmetrical full fibre
No scheduled mid-contract price increase
WiFi 7 router included free, ahead of most rivals' standard hardware
Strong, consistent Trustpilot pattern from a meaningful review volume

Coverage remains limited to specific towns across Hampshire, Dorset, Surrey, Sussex and Berkshire, not a national footprint
A newer, smaller network than the largest full-fibre altnets, with a shorter track record
Only two contract lengths are offered, with no shorter or rolling monthly option

giffgaff

Fully symmetrical speeds at every tier, from 200 Mbps to 900 Mbps
No scheduled mid-contract price increase, disclosed upfront
Choice of a 24-month contract or a genuinely flexible 1-month rolling option
No setup fee, consistent with giffgaff's mobile-brand positioning around simple, transparent pricing

A genuinely new product with under a year of trading history at the time of this review
Trustpilot reviews cover the whole giffgaff brand, mostly mobile customers, with no broadband-specific score yet available
Coverage depends entirely on the Nexfibre network's build progress, not a giffgaff-specific rollout
The 1-month rolling option costs more than the 24-month term, as is typical for no-commitment plans

Key Differences

Network

toob builds and operates its own physical full-fibre network. giffgaff resells Nexfibre, a separate wholesale network built through a Virgin Media O2 partnership. Availability at a specific address depends on completely different build programmes for each.

Contract flexibility

giffgaff offers a genuine 1-month rolling contract alongside its standard 24-month term, at a higher monthly price. toob offers only 18 and 24-month contracts, with no short-term or rolling option.

Track record

toob has been trading longer and has a more established, symmetrical-speed-focused Trustpilot record, around 4.5 out of 5 from over 7,000 reviews. giffgaff broadband launched in September 2025, and Trustpilot does not yet track it separately from giffgaff's much larger, longer-established mobile customer base.

Entry price

toob's entry tier starts from £19.50 a month for 150 Mbps symmetrical. giffgaff's entry tier starts from £25 a month for 200 Mbps symmetrical, though giffgaff has run promotional pricing as low as £5 a month for an initial period.

How We Think About This Matchup

toob and giffgaff both position themselves against the traditional big-name broadband providers: both promise no mid-contract price rise, both are newer to the broadband market than BT, Sky or TalkTalk, and both have built a strong early Trustpilot or brand reputation.

The underlying networks are entirely different, however. toob builds and operates its own physical full-fibre infrastructure across a specific set of South East England towns. giffgaff, a long-established mobile brand new to broadband since September 2025, resells Nexfibre, the wholesale full-fibre network built through a Virgin Media O2 partnership, giving it a different, generally wider potential footprint, subject to Nexfibre's own build progress.

Final Verdict

Choose toob if you are in one of its specific Hampshire, Dorset, Surrey, Sussex or Berkshire towns and want a well-reviewed, symmetrical full-fibre connection at a genuinely low price.

Choose giffgaff if Nexfibre has built to your address and you specifically want the flexibility of a 1-month rolling contract, or you are already a giffgaff mobile customer.

Check Toob at my postcode Check giffgaff at my postcode

Frequently Asked Questions

Editorial and Source Notes

We review provider comparisons against the same published methodology used across our provider reviews, then add source links where they help verify pricing context, methodology, and trade-offs.