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Head-to-head

EE vs Sky Broadband: Which Mainstream Provider Should You Choose?

EE and Sky are priced within a penny of each other, from £22.

The quick answer

EE and Sky are priced within a penny of each other, from £22.99 and £23.00 a month respectively, and both hold genuinely strong Ofcom complaints records. The real choice comes down to EE's automatic mobile backup versus Sky's TV bundle range.

Updated 25 August 2026·Reviewed by BroadbandPicker editorial team

Quick Verdict

There is no meaningful price gap between these two any more. Choose based on the genuine feature difference: EE's automatic mobile-network backup if the fixed line drops, or Sky's mature TV and Sky Sports bundle range.

EE vs Sky: customer-review evidence

These signals are shown separately because they measure different things. Ofcom complaints record serious escalations, surveys measure experiences across a sample, and public reviews reflect self-selecting recent sentiment. We never combine them into an invented trust score.

EE

Sky

Missing a metric does not mean a provider performed badly. Some providers are below Ofcom’s reporting threshold or were not named in a comparable survey. Read our evidence dashboard and review methodology.

EE

Best value
Best for: Automatic mobile backup and a genuinely improved complaints record
From
£22.99/mo
Max speed
900 Mbps
Coverage
97%
Trustpilot
4.2/5 (all EE services); 1.3/5 (broadband-specific)
  • Automatic 4G or 5G mobile backup keeps the connection running if the fixed line drops
  • Named National Broadband Provider of the Year at the 2026 Uswitch Telecoms Awards for speed and reliability
  • Broadband-specific Trustpilot score sits at 1.3 out of 5, well below EE's better-known 4.2 mobile-dominated headline score

Sky

Best for: TV bundles and one of the best Ofcom complaints records in the market
From
£23.00/mo
Max speed
900 Mbps
Coverage
95%
Trustpilot
2.7/5
  • One of the best Ofcom complaints records of any major provider, 5 per 100,000 customers in Q4 2025
  • A flat £3 a month price rise from April 2026, its first year using pounds and pence instead of a percentage
  • Sky Broadband Shield parental controls and strong TV bundle options included

At-a-Glance Comparison

MetricEESky
From price£22.99/mo£23.00/mo
Max speed900 Mbps900 Mbps
Setup fee£0 (on most current packages)£0 (currently advertised)
Typical contract24 months24 months
Coverage97%95%
Trustpilot4.2/5 (all EE services); 1.3/5 (broadband-specific)2.7/5

Pros and Cons

EE

  • Genuinely fast, consistently reliable speeds, independently recognised by Uswitch
  • Automatic mobile network failover is a real feature, not offered by most rivals
  • Runs on the Openreach network, so availability and line quality match most other national providers
  • No setup fee on most current packages
  • Broadband-specific Trustpilot score is exceptionally low, in the worst bracket alongside BT and Sky
  • Only 24-month contracts are offered, with no shorter or rolling option
  • A scheduled flat price rise applies every March
  • A genuinely low Trustpilot score despite an improved, now-average Ofcom complaints position

Sky

  • Best-in-class Ofcom complaints record alongside Plusnet, well below the industry average
  • No setup costs on current advertised packages
  • Strong, mature TV bundle range for households that also want Sky TV or Sky Sports
  • Good parental controls via Sky Broadband Shield, included as standard
  • Low Trustpilot score, around 2.7 out of 5, despite the strong Ofcom record
  • Only 24-month contracts are offered, with no shorter or rolling option
  • Contract terms for years after the first only say prices "may rise," without a fixed future figure disclosed at sign-up
  • Average upload speeds on the Superfast and Ultrafast copper-based tiers

Key Differences

Pricing

EE starts from £22.99 a month, Sky from £23.00, a difference of one penny and not a meaningful factor in the decision.

Ofcom complaints

Sky recorded 5 complaints per 100,000 customers in Ofcom's Q1 2026 report, among the best of any major provider. EE recorded 6, exactly the industry average, a real improvement from a worst-three position in Q4 2025.

Distinctive feature

EE includes automatic 4G or 5G mobile backup if the fixed line drops, a genuinely distinctive feature Sky does not offer.

Bundle fit

Sky has the more mature TV and entertainment bundle range, including Sky Sports; EE's proposition is broadband-first with mobile-ecosystem bundling for existing EE mobile customers.

How We Think About This Matchup

EE and Sky both sell broadband over the Openreach network at almost identical prices, £22.99 against £23.00 a month, so price is not a meaningful differentiator here. Both also hold genuinely strong Ofcom Q1 2026 complaints records: EE at 6 per 100,000 customers, exactly the industry average and a real improvement from a worst-three position in Q4 2025, and Sky at 5, among the best of any major provider.

The real choice is a feature one: EE includes automatic 4G or 5G mobile backup on its packages, keeping the connection running if the fixed line drops, while Sky offers a considerably more mature TV and entertainment bundle range including Sky Sports.

Final Verdict

Choose EE if automatic mobile-network backup matters, or you want marginally the lower price.

Choose Sky if TV bundling, particularly Sky Sports or a combined streaming package, is a genuine priority for the household.

Frequently Asked Questions

Editorial and Source Notes

We review provider comparisons against the same published methodology used across our provider reviews, then add source links where they help verify pricing context, methodology, and trade-offs.