Public reviews
4.4 out of 5
Checked 2026-08-23
A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.
Trustpilot profile used in this review (opens in a new tab)
Head-to-head
Trooli vs Zzoomm: Two Multi-Region Full-Fibre Altnets With No Price Rise
Trooli and Zzoomm are both full-fibre altnets spread across several separate regions rather than one city, both with a no-mid-contract-price-rise policy.
The quick answer
Trooli and Zzoomm are both full-fibre altnets spread across several separate regions rather than one city, both with a no-mid-contract-price-rise policy. Their coverage footprints barely overlap, so which one, if either, reaches a specific address is usually the deciding factor.
Updated 23 August 2026·Reviewed by BroadbandPicker editorial team
Quick Verdict
Neither is a national default; each covers a different, non-overlapping set of areas. Where genuinely comparable, Zzoomm's larger combined network (around 600,000 premises against Trooli's 400,000-plus) and slightly wider speed range give it a marginal edge, but coverage at the specific address decides this comparison far more than the small differences between the two.
Trooli vs Zzoomm: customer-review evidence
These signals are shown separately because they measure different things. Ofcom complaints record serious escalations, surveys measure experiences across a sample, and public reviews reflect self-selecting recent sentiment. We never combine them into an invented trust score.
Trooli
Zzoomm
Public reviews
4.7 out of 5
Checked 2026-08-23
A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.
Trustpilot profile used in this review (opens in a new tab)Missing a metric does not mean a provider performed badly. Some providers are below Ofcom’s reporting threshold or were not named in a comparable survey. Read our evidence dashboard and review methodology.
Trooli
Best valueFrom
£19.99/mo
Max speed
2000 Mbps
Coverage
1%
Trustpilot
4.4/5
- Builds and operates its own full-fibre network across parts of South East England and Scotland
- Over 400,000 homes and businesses passed, with an ambition to reach around 500,000
- No mid-contract price rise on the current published range
Zzoomm
FastestFrom
£20.00/mo
Max speed
2300 Mbps
Coverage
2%
Trustpilot
4.7/5
- Merged with FullFibre in February 2026, taking its own full-fibre network to around 600,000 premises across roughly 110 English market towns
- Every plan is symmetrical, from 200 Mbps up to 2,300 Mbps upload and download
- Published prices carry no scheduled mid-contract increase, unlike several national providers
At-a-Glance Comparison
| Metric | Trooli | Zzoomm |
|---|---|---|
| From price | £19.99/mo | £20.00/mo |
| Max speed | 2000 Mbps | 2300 Mbps |
| Setup fee | Free | Free |
| Typical contract | 24 months | 1 months |
| Coverage | 1% of UK homes | 2% of UK homes |
| Trustpilot | 4.4/5 | 4.7/5 |
Pros and Cons
Trooli
- Genuinely low entry price for a full-fibre connection, from £19.99 a month
- No scheduled mid-contract price increase
- WiFi 6 router and UK-based customer support included as standard
- Strong Trustpilot pattern, with installation quality a recurring positive theme
- Coverage is limited to specific parts of South East England and Scotland, not a national footprint
- Upload speeds scale with each tier but are not fully symmetrical, unlike some full-fibre altnet rivals
- A newer, smaller network than the largest national altnets, with a shorter track record
Zzoomm
- Symmetrical speeds across the whole range, useful for uploads and video calls
- No in-contract price rises on the current published range
- Free standard installation and a WiFi 6 router, upgraded to WiFi 7 from the 1,000 Mbps tier
- Targets smaller market towns that larger altnets often skip
- Coverage is limited to specific market towns rather than a national footprint
- Rolling monthly pricing costs considerably more than committing to 24 months
- A newly merged network can mean uneven local support while the two operations finish combining
- Home phone and mesh WiFi are separate paid add-ons, not included as standard
Key Differences
Coverage areas
Trooli spans specific counties in South East England plus North and South Lanarkshire and Fife in Scotland. Zzoomm spans roughly 110 English market towns following its 2026 FullFibre merger. The two networks were built in almost entirely different places, so most addresses that can order one cannot order the other.
Network scale
Zzoomm's combined network reaches around 600,000 premises following its FullFibre merger. Trooli's network passes more than 400,000 premises, with an ambition to reach around 500,000. Zzoomm is currently the larger of the two, though both are small compared with a national Openreach-based footprint.
Speed and symmetry
Zzoomm is fully symmetrical at every tier, from 200 Mbps to 2,300 Mbps. Trooli's upload speeds scale with each tier, from 50 Mbps on its entry plan to 300 Mbps on its top two tiers, but are not fully symmetrical the way Zzoomm's are.
Entry price
Trooli's entry tier, 150 Mbps, starts from £19.99 a month, slightly undercutting Zzoomm's entry 200 Mbps tier at £20 on a 24-month term. The two are close enough at entry level that coverage, not price, should usually be the deciding factor.
How We Think About This Matchup
Trooli and Zzoomm both fit the same broad pattern: a full-fibre altnet building its own network across a scattered set of towns and regions rather than one city, and both currently publish a no-mid-contract-price-rise policy on their core range, a genuine point of difference from national providers like TalkTalk.
Their actual coverage footprints are almost entirely separate. Trooli builds across parts of Berkshire, Buckinghamshire, Cambridgeshire, Dorset, East Sussex, Hampshire, Kent, Norfolk, Suffolk, West Sussex and Wiltshire, plus North and South Lanarkshire and Fife in Scotland. Zzoomm, following its 2026 merger with FullFibre, builds across roughly 110 smaller English market towns spanning counties including Berkshire, Cheshire, Derbyshire and Yorkshire. The two footprints barely overlap.
Final Verdict
Choose Trooli if you are in one of its specific South East England counties or its two Scottish authority areas.
Choose Zzoomm if you are in one of its roughly 110 English market towns, particularly if the wider speed range, up to 2,300 Mbps against Trooli's 2,000 Mbps, or the slightly larger combined network matters to you.
Frequently Asked Questions
Editorial and Source Notes
We review provider comparisons against the same published methodology used across our provider reviews, then add source links where they help verify pricing context, methodology, and trade-offs.