Public reviews
4.6 out of 5
Checked 2026-10-28
A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.
Trustpilot profile used in this review (opens in a new tab)
Head-to-head
Fastr vs toob: Full Fibre in York Compared
Fastr and toob both sell full fibre with matching upload and download speeds in York, but they reach different parts of the city.
The quick answer
Fastr and toob both sell full fibre with matching upload and download speeds in York, but they reach different parts of the city. Fastr builds only inside the city walls, with fixed prices and speeds up to 7,000 Mbps; toob sells across York at much lower prices that rise each April.
Quick Verdict
Where both reach your address, toob is much cheaper for the same speed. Fastr wins inside the city walls where toob and CityFibre don’t yet reach, for a price that never rises during the contract, and for speeds above 2,300 Mbps.
Fastr Broadband vs Toob: customer-review evidence
These signals are shown separately because they measure different things. Ofcom complaints record serious escalations, surveys measure experiences across a sample, and public reviews reflect self-selecting recent sentiment. We never combine them into an invented trust score.
Fastr Broadband
Toob
Public reviews
4.5 out of 5
Checked 2026-08-23
A self-selecting public-review signal. Provider invitations and who chooses to review can affect the headline score.
Trustpilot profile used in this review (opens in a new tab)Missing a metric does not mean a provider performed badly. Some providers are below Ofcom’s reporting threshold or were not named in a comparable survey. Read our evidence dashboard and review methodology.
Fastr Broadband
FastestFrom
£35.99/mo
Max speed
7,000 Mbps
Coverage
York city centre only
Trustpilot
4.6 (20 reviews)
- Its own full fibre network inside York’s city walls, where many homes still cannot get gigabit broadband
- Every plan has matching upload and download speeds, from 150 Mbps to 7,000 Mbps
- No in-contract price rises on its 24-month fixed-price contracts, with free installation
Toob
Best valueFrom
£18.00/mo
Max speed
2,300 Mbps
Coverage
York and other UK towns
Trustpilot
4.5 (7,000+ reviews)
- Symmetrical full fibre from £18 a month, with price rises stated in pounds and pence upfront
- Coverage has expanded well beyond Southampton, to around 290,000 premises across 29 towns and cities
- A Linksys Pinnacle WiFi 7 router included as standard on every plan
At-a-Glance Comparison
| Metric | Fastr Broadband | Toob |
|---|---|---|
| From price | £35.99/mo | £18.00/mo |
| Max speed | 7,000 Mbps | 2,300 Mbps |
| Setup fee | Free | Free |
| Typical contract | 24 months | 24 months |
| Coverage | York city centre only | York and other UK towns |
| Trustpilot | 4.6 (20 reviews) | 4.5 (7,000+ reviews) |
Pros and Cons
Fastr Broadband
- Fixed price for the whole 24-month contract, with no spring price rise
- Symmetrical speeds on every plan, useful for video calls, uploads and home offices
- One of the few providers able to reach many homes and listed buildings inside York’s city walls
- You can go live alongside your current provider before you switch
- Only available inside York city centre, around 8,000 homes and businesses connected so far
- Higher entry price than national providers: plans start at £35.99 a month for 150 Mbps
- Only a 24-month contract, with a £35 cancellation fee in its terms
- Few independent reviews yet: 20 on Trustpilot (October 2026)
Toob
- Genuinely low entry price for symmetrical full fibre
- A small, disclosed price rise: £2 a month each April, less than most national providers add
- WiFi 7 router included free, ahead of most rivals' standard hardware
- Strong, consistent Trustpilot pattern from a meaningful review volume
- Coverage is limited to specific towns and cities rather than a national footprint, so availability varies street by street
- A newer, smaller network than the largest full-fibre altnets, with a shorter track record
- Only two contract lengths are offered, with no shorter or rolling monthly option
Key Differences
Price
Fastr starts at £35.99 a month for 150 Mbps and costs £59.99 for 900 Mbps (checked 28 October 2026). toob starts at £18 for 150 Mbps and costs £23 for 900 Mbps (checked 21 October 2026).
Price rises
Fastr says its 24-month contracts are fixed-price with no in-contract rises. toob adds £2 a month each April during the contract, which is still smaller than the £3 to £4 most national providers add.
Top speed
Fastr’s fastest home plan is 7,000 Mbps (marketed as up to 8Gb) at £119.99 a month. toob’s fastest is 2,300 Mbps at £29. Both are symmetrical.
Where they reach
Fastr builds only inside York’s city walls and says it has connected around 8,000 homes and businesses there. toob sells across York and in towns elsewhere in the UK. Check both with your full address.
Reviews
Fastr scored 4.6 out of 5 on Trustpilot from 20 reviews when we checked in October 2026, a small sample. toob has a much longer record, around 4.5 out of 5 from over 7,000 reviews.
How We Think About This Matchup
Fastr Broadband is a York company building its own full fibre network only inside the city walls, where fewer than half of homes could get gigabit broadband in July 2025 (45.9% in YO1, Ofcom). toob sells full fibre across York and in many other UK towns.
Both give you the same upload speed as download speed, which matters for video calls and sending large files. The differences are price, price rises, top speed and, above all, which one reaches your address.
Final Verdict
Choose Fastr if you are inside York’s city walls and toob or CityFibre can’t reach your building, if you want a price fixed for the whole 24 months, or if you need more than 2,300 Mbps.
Choose toob if it reaches your address and price matters most: its plans cost a fraction of Fastr’s for the same speed, even after its April rises.
Frequently Asked Questions
Editorial and Source Notes
We review provider comparisons against the same published methodology used across our provider reviews, then add source links where they help verify pricing context, methodology, and trade-offs.